Here are some things I learned this week:
- Don't take others reactions personally. There is always a reason behind what is said, take the time to figure it out and come to a conclusion about what moves to make next.
- If you don't have the answers, it is okay to say "I don't know." Then go and find the answers and tell the team what you have come up with for the findings, or better yet come out to a solution together.
- People want to feel heard more than they care about you agreeing with them. Don't just nod in affirmation. Ask questions such as:
- tell me more about your concern
- I see where you are coming from, what led you to that belief?
I am not a master communicator, I clearly have a lot more to work on. Baby steps.
Working as a team can be hard and feelings can get hurt. I am glad that we got this opportunity to learn from it even though it is hard while doing it. I agree that it is important to make sure everyone is heard.
ReplyDeleteWe are all working on so many things with school and trying to wrap things up here at the end of thee semester, and on top of that all of the "big ticket items" in MCOM (the assignments that are worth the most points) are all at the end of the semester. We all take small steps towards improvement, and unfortunately sometimes it takes an outside comment to bring what is most prevalent to be what is being focused on. You're doing a great job btw.
ReplyDeleteDude, this post is true doctrine. All three of those points have been so hard to learn for me, but make such a difference. I wish I could do them all the time!
ReplyDeletePS sick job jammin at the show, you guys were seriously the energy of the show, thanks a mill